Refund Policy
A Legal Disclaimer
At Archangel, we value your satisfaction and strive to deliver high-quality web design and content creation services. This Refund Policy outlines the terms under which refunds may be issued.
Digital Services (Web Design & Content Creation)
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Due to the nature of digital services, refunds are generally not provided once work has begun or a project has been delivered.
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If you cancel before project kickoff, you may be eligible for a partial refund, minus any preparation or consultation fees.
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If you are dissatisfied with delivered work, we will make reasonable revisions in line with the agreed project scope before considering any refund requests.
Products (if applicable)
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For digital products (templates, downloads, etc.), all sales are final due to the instant access nature of the files.
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For physical products (if offered), refunds may be requested within 14 days of delivery, provided the product is unused and in original condition. Return shipping costs are the responsibility of the buyer.
Deposits & Retainers
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Deposits and retainers are non-refundable, as they secure project time and resources.